The visible ops handbook : implementing ITIL in 4 practical and auditable steps
by
Behr, Kevin.
Title
:
The visible ops handbook : implementing ITIL in 4 practical and auditable steps
Author
:
Behr, Kevin.
ISBN
:
9780975568613
Personal Author
:
Behr, Kevin.
Edition
:
Rev. 1st ed.
Publication Information
:
Eugene, OR : Information Technology Process Institute, 2005.
Physical Description
:
106 p. : ill. ; 18 cm.
Subject Term
:
Information technology -- Management.
Information technology -- Planning.
Information technology -- Security measures.
Knowledge management.
Added Author
:
Kim, Gene.
Spafford, George.
Added Corporate Author
:
Information Technology Process Institute.
Library | Material Type | Item Barcode | Shelf Number | Copy |
---|
IIEMSA | General Books | 33168025501327 | 658.4038 B421V 2005 | 1 |