The working world for young adults. Customer service an attitude not an occupation
by
Dieffenbach, Michael.
Title
:
The working world for young adults. Customer service an attitude not an occupation
Author
:
Dieffenbach, Michael.
ISBN
:
9781575578286
Publication Information
:
Wheeling, IL : Film Ideas, c2006.
Physical Description
:
1 videodisc (ca. 20 min.) : sd., col. ; 4 3/4 in.
Series
:
Life skills series : the working world for young adults
Life skills series. Working world for young adults.
General Note
:
Public performance rights only.
Contents
:
Employment : Help wanted -- Having fun on the job -- Being sucessful -- Human resources: when you are the problem -- Fitting in. -- Customer service: why it matters -- The golden rule -- Doing it right -- Tough customers.
Abstract
:
Young earners see first hand what makes for good customer service and bad customer service.
Reading Level
:
Jr.-Sr., college, adult.
Subject Term
:
Work ethic.
Customer services.
Customer relations.
Consumer satisfaction.
Genre
:
Instructional films.
Video recordings for the hearing impaired.
Documentary films.
Films for the hearing impaired.
Added Author
:
Dieffenbach, Michael.
Added Corporate Author
:
Deepbrook Productions.
Film Ideas (Firm)
| Library | Material Type | Item Barcode | Shelf Number | Copy | Status |
|---|
| IIEMSA | Audio-visual Material | 33168025457967 | 658.812 W926 2006 | 1 | On-Shelf Student |