Pt. 1. The Era of the Knowledge Organization. Ch. 1. The New Wealth: Intangible Assets. Ch. 2. Tapping into the Limitless Resources of the Knowledge Era. Ch. 3. What is Knowledge? What is Competence? Ch. 4. The Key Activity in Knowledge Organizations: Transferring Knowledge -- Pt. 2. Managing Intangible Assets. Ch. 5. The Four Power Players in the Knowledge Organization. Ch. 6. Keys to Developing and Utilizing Professional Competence. Ch. 7. Building Internal Structure to Support Knowledge Transfer. Ch. 8. Improving Efficiency and Effectiveness through Internal Structure. Ch. 9. Managing External Structures to Maximize Knowledge Assets. Ch. 10. Comparing Knowledge-Focused and Information-Focused Strategies --Pt. 3. Measuring Intangible Assets. Ch. 11. The State of the Art of Measuring Intangible Assets. Ch. 12. Measuring Competence, Internal Structure, and External Structure. Ch. 13. Implementing Systems for Measuring Intangible Assets.