Approaches to communications policy: an introduction / Stylianos Papathanassopoulos, Ralph Negrine -- Mediating the public through policy / Sandra Braman -- The age of access? Information policy and social progress / Alistair Duff -- Media and social demand: research at the interface of policy studies and audience studies / Marc Raboy ... [et al.] -- The development of a European civil society through EU public service communication / Jackie Harrison -- The escalating war against corporate media / Robert W. McChesney -- The role of the European institutions in national media regulation / Alison Harcourt -- Public broadcasters in the digital era / Stylianos Papathanassopoulos, Ralph Negrine -- Transformations of the state in telecommunications / Johannes M. Bauer -- Coordinating Internet policies: the time has come / Dom Caristi -- Framing the information society: a comparison of policy approaches by the USA and the EU / Gisela Gil-Egui, Yan Tian, Concetta M. Stewart.