Wired and dangerous : how your customers have changed and what to do about it
by
Bell, Chip R.
Title
:
Wired and dangerous : how your customers have changed and what to do about it
Author
:
Bell, Chip R.
ISBN
:
9781605099750
Personal Author
:
Bell, Chip R.
Publication Information
:
San Francisco : Berrett-Koehler Publishers, c2011.
Physical Description
:
vii, 248 p. : ill. ; 22 cm.
Subject Term
:
Customer relations.
Customer services.
Customer loyalty.
Internet.
Added Author
:
Patterson, John R. (John Rice), 1951-
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168025539996 | 658.812 B433W 2011 | 1 |