Business driven technology -- Identifying competitive advantages -- Strategic initiatives for implementing competitive advantages -- Measuring the success of strategic initiatives -- Organizational structures that support strategic initiatives -- Valuing organizational information -- Storing organizational information databases -- Accessing organizational information data warehouse -- Enabling the organization decision making -- Extending the organization's supply chain management -- Building a customer-centric organization's customer relationship -- Management -- Integrating the organization from end to end : enterprise resource -- Planning -- Creating innovative organizations -- Ebusiness -- Creating collaborative partnerships -- Integrating wireless technology in business -- Building software to support an agile organization -- Managing organizational projects -- Outsourcing in the 21st century -- Developing a 21st century organization.