Customer service
by
 
Machado, Ricardo.

Title
Customer service

Author
Machado, Ricardo.

ISBN
9780702177965

Publication Information
Lansdowne, South Africa : Juta, 2012.

Physical Description
xi, 196 p. : ill. ; 25 cm.

Subject Term
Customer services.
 
Customer services -- Management.
 
Customer services -- Marketing.

Added Author
Machado, Ricardo.
 
Diggines, Colin.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168025550654658.812 M149C 20121