Part I: Introduction: Introduction to purchasing and supply chain management -- Part II: Purchasing operations and structure: The purchasing process -- Purchasing policy and procedures -- Purchasing and supplier integration for competitive advantage -- Purchasing and supply chain organization -- Part III: Strategic sourcing: Purchasing and category/commodity strategy development -- Supplier evaluation and selection -- Supplier quality management -- Supplier management and development: creating a world-class supply base -- Global sourcing -- Part IV: Strategic sourcing processes: Strategic cost management -- Purchasing and supply chain analysis: tools and techniques -- Effective negotiations: preparation and execution -- Contracting: developing and managing effective contracts -- Purchasing law and ethics -- Part V: Critical supply chain elements: Managing supply chain inventory and delivering perfect customer orders -- Purchasing services -- Supply chain information and e-systems -- Sourcing and supply performance measurement and evaluation -- Part VI: Future directions: Purchasing and supply chain changes and trends.