Machine generated contents note: 1.The history, people, influences and development of NLP -- The early years -- Other influences and theories -- NLP: a model, not a theory -- Recent history -- 2.Your brain: a user manual -- Learning and developing habits -- Coming to your senses: representational systems and submodalities -- Outcome thinking -- Patterns of thinking and preferences -- Mind--body, imagination and time -- The NLP communication model -- 3.Managing yourself -- Enabling and limiting beliefs and the NLP presuppositions -- Improving your sensory acuity -- Developing your own flexibility -- Well-formed outcomes -- State management: choosing your attitude -- 4.Managing others -- Building rapport -- Framing and reframing -- Perceptual positions -- Motivating others -- 5.Powerful use of language -- The power of language -- Being specific: the meta-model -- Persuasive language -- Body language -- 6.Business applications -- Feedback and appraisals --

Contents note continued: The vision thing: `I have a dream' -- Selling -- Choosing the most effective leadership style for the situation -- Modelling others' abilities -- Stress management: building personal resilience.