Brand resilience : managing risk and recovery in a high-speed world
by
 
Copulsky, Jonathan R.

Title
Brand resilience : managing risk and recovery in a high-speed world

Author
Copulsky, Jonathan R.

ISBN
9780230392182

Personal Author
Copulsky, Jonathan R.

Publication Information
Basingstoke : Palgrave Macmillan, 2012.

Physical Description
xi, 244 p. : ill. ; 25 cm.

General Note
First published: New York : St Martin's Press, 2011.

Contents
Machine generated contents note: pt. One Why Your Brand Is at More Risk than You Think in a High-Speed World -- 1.A Brand New Day -- Valuable Brands, Fragile Brands -- 2.Marketing as Warfare -- The New Insurgency -- pt. Two Seven Steps for Managing Brand Risk and Recovery -- 3.Step One, Part One -- Assess Brand Risks---The Enemy Within -- 4.Step One, Part Two -- Assess Brand Risks---Beyond Your Borders -- 5.Step Two -- Galvanize Your Brand Troops -- 6.Step Three -- Deploy Your Brand Risk Early Warning Systems -- 7.Step Four -- Repel the Attacks on Your Brand -- 8.Step Five -- Learn and Adapt Your Brand Defenses -- 9.Step Six -- Measure and Track Brand Resilience -- 10.Step Seven -- Generate Popular Support for Your Brand Resilience Campaign -- pt. Three A Glance Ahead -- 11.Looking Backward, Looking Forward.

Abstract
Today information travels at the speed of light, and social and mobile media make even the most vaunted brands vulnerable to attack - by disgruntled customers, rivals, and even internal sources. Jonathan Copulsky, drawing on years of experience consulting to the world's leading companies, lays out a seven-step plan for anticipating risk, galvanizing employees, launching counterattacks, and playing brand defense with the same tools your would-be saboteurs are using. This book is full of valuable information to help make your organisation battle-ready - even for the challenges you haven't yet discovered.

Subject Term
Branding (Marketing)
 
Brand name products.
 
Success in business.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168025588282658.872 C785B 20121