Brand resilience : managing risk and recovery in a high-speed world
by
Copulsky, Jonathan R.
Title
:
Brand resilience : managing risk and recovery in a high-speed world
Author
:
Copulsky, Jonathan R.
ISBN
:
9780230392182
Personal Author
:
Copulsky, Jonathan R.
Publication Information
:
Basingstoke : Palgrave Macmillan, 2012.
Physical Description
:
xi, 244 p. : ill. ; 25 cm.
General Note
:
First published: New York : St Martin's Press, 2011.
Contents
:
Machine generated contents note: pt. One Why Your Brand Is at More Risk than You Think in a High-Speed World -- 1.A Brand New Day -- Valuable Brands, Fragile Brands -- 2.Marketing as Warfare -- The New Insurgency -- pt. Two Seven Steps for Managing Brand Risk and Recovery -- 3.Step One, Part One -- Assess Brand Risks---The Enemy Within -- 4.Step One, Part Two -- Assess Brand Risks---Beyond Your Borders -- 5.Step Two -- Galvanize Your Brand Troops -- 6.Step Three -- Deploy Your Brand Risk Early Warning Systems -- 7.Step Four -- Repel the Attacks on Your Brand -- 8.Step Five -- Learn and Adapt Your Brand Defenses -- 9.Step Six -- Measure and Track Brand Resilience -- 10.Step Seven -- Generate Popular Support for Your Brand Resilience Campaign -- pt. Three A Glance Ahead -- 11.Looking Backward, Looking Forward.
Abstract
:
Today information travels at the speed of light, and social and mobile media make even the most vaunted brands vulnerable to attack - by disgruntled customers, rivals, and even internal sources. Jonathan Copulsky, drawing on years of experience consulting to the world's leading companies, lays out a seven-step plan for anticipating risk, galvanizing employees, launching counterattacks, and playing brand defense with the same tools your would-be saboteurs are using. This book is full of valuable information to help make your organisation battle-ready - even for the challenges you haven't yet discovered.
Subject Term
:
Branding (Marketing)
Brand name products.
Success in business.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168025588282 | 658.872 C785B 2012 | 1 |