Relapse : harold gets hamsterized -- The amazing autocorrector : type long phrases in a flash -- The draftinator: easy templates you can insert fast -- The transformer : instantly morph e-mail into other useful things -- The zipzone : fast access to everything that matters most -- The autodialer : dial teleconference numbers and pass codes with one tap -- The tower of learning power : optimize your smartphone and tablet home page -- The searchbot : new ways to zing with google and bing -- The volume crusher : cuts incoming e-mail by 20 to 40 percent -- The zipcut list : the top-ten most powerful computer shortcuts -- The collaborator : the most useful and least known meeting tool -- Never create a daily task list -- The payoff : harold and his robots save the day -- Zip! core principles.