Emotional intelligence : tipping point in workplace excellence
by
Prins, Annette.
Title
:
Emotional intelligence : tipping point in workplace excellence
Author
:
Prins, Annette.
ISBN
:
9781869221737
Personal Author
:
Prins, Annette.
Publication Information
:
Randburg : Knowres, 2011.
Physical Description
:
viii, 376 p. : ill. ; 25 cm.
Contents
:
Opening doors to a better life with emotional intelligence -- affective domain in human functioning, with specific emphasis on the workplace -- overview of emotional intelligence -- Acquiring emotional intelligence skills -- Intrapersonal skills -- Emotional self-awareness -- Assertiveness -- Self-regard -- Self-actualisation -- Independence -- Interpersonal skills -- Empathy -- Interpersonal relationships -- Social responsibility -- Adaptability skills -- Problem solving -- Reality testing -- Flexibility -- Stress management -- Stress tolerance -- Impulse control -- General mood -- Happiness -- Optimism --
Subject Term
:
Emotional intelligence -- Handbooks, manuals, etc.
Psychology, Industrial.
Work -- Psychological aspects.
Added Author
:
Van Niekerk, Eugéne, 1946-
Weyers, Annette.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168025595485 | 152.4 P957E 2011 | 1 |