Emotional intelligence : tipping point in workplace excellence
by
 
Prins, Annette.

Title
Emotional intelligence : tipping point in workplace excellence

Author
Prins, Annette.

ISBN
9781869221737

Personal Author
Prins, Annette.

Publication Information
Randburg : Knowres, 2011.

Physical Description
viii, 376 p. : ill. ; 25 cm.

Contents
Opening doors to a better life with emotional intelligence -- affective domain in human functioning, with specific emphasis on the workplace -- overview of emotional intelligence -- Acquiring emotional intelligence skills -- Intrapersonal skills -- Emotional self-awareness -- Assertiveness -- Self-regard -- Self-actualisation -- Independence -- Interpersonal skills -- Empathy -- Interpersonal relationships -- Social responsibility -- Adaptability skills -- Problem solving -- Reality testing -- Flexibility -- Stress management -- Stress tolerance -- Impulse control -- General mood -- Happiness -- Optimism --

Subject Term
Emotional intelligence -- Handbooks, manuals, etc.
 
Psychology, Industrial.
 
Work -- Psychological aspects.

Added Author
Van Niekerk, Eugéne, 1946-
 
Weyers, Annette.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168025595485152.4 P957E 20111