Machine generated contents note: 1.Introduction to Communication Theory -- Learning Objectives -- What Is Communication? -- Dance's Definitions of Communication -- Contexts of Communication -- Communication Competence -- Concepts, Models, and Theories -- Three Types of Theory -- Evaluating Theory -- Summary -- Key Terms -- Case Study 1 Education as Entertainment -- 2.Theory Development -- Learning Objectives -- Theory--Research Link -- What Is Research? -- Research Methods in Communication -- Experiments -- Surveys -- Textual Analysis -- Ethnography -- Social Science and the Humanities -- How Theories Change and Grow -- Summary -- Key Terms -- Case Study 2 Education as Entertainment Reconsidered -- 3.Cognition and Intrapersonal Communication -- Learning Objectives -- Cognitive Process -- Attribution Theory -- Attributions as Naive Psychology -- Correspondent Inference Theory -- Kelley's Covariation Model -- Uncertainty Reduction Theory -- Reducing Uncertainty --

Contents note continued: Types of Uncertainty -- Axioms Explaining the Uncertainty Reduction Process -- Uncertainty Reduction Strategies -- Beyond Initial Interactions -- Expectancy Violations Theory -- Assumptions -- Core Concepts of Expectancy Violations Theory -- Predicting Reactions When Expectations Are Violated -- Cognitive Dissonance Theory -- Schemata: Creating Familiarity or Discomfort -- Relationship Between Beliefs and Behaviors -- Persuasion Through Dissonance -- Summary and Research Applications -- Key Terms -- Case Study 3 Caught in Between -- 4.Individual and Social Approaches to Communication -- Learning Objectives -- Nature Versus Nurture -- Social Role Theory of Gender -- Sex and Gender: What's the Difference? -- Role Congruity Theory and Leadership -- What About Actual Differences in Communication -- Emotional Intelligence and Transformational Leadership -- Message Design Logics -- Three Message Design Logics -- Message Design Logics Preferences --

Contents note continued: Interactional Perspective on Workplace Generations -- What Are the Generations? -- Summary and Research Applications -- Key Terms -- Case Study 4 Military Misunderstanding -- 5.Interpersonal Communication -- Learning Objectives -- Interpersonal Communication Defined -- Politeness Theory -- Assumptions of Politeness Theory -- Preserving Face -- Social Exchange Theory -- Assumptions of SET -- Core Components of SET -- Dialectical Perspective -- Assumptions of the Dialectical Perspective -- Communication Privacy Management Theory -- Principles of CPM -- Summary and Research Applications -- Key Terms -- Case Study 5 With a Friend Like This -- 6.Culture -- Learning Objectives -- Culture Defined -- Hofstede's Cultural Dimensions -- Individualism-Collectivism -- Uncertainty Avoidance -- Power Distance -- Masculinity-Femininity -- Long-Term and Short-Term Orientation -- Dimensions Combined -- Communication Accommodation Theory --

Contents note continued: Communicating Social Identity Through In-Groups and Out-Groups -- Accommodation Through Convergence or Divergence -- Who Accommodates to Whom? -- Pitfalls of Accommodation -- Accommodation and Leader-Member Exchange -- Anxiety/Uncertainty Management Theory -- Face Negotiation Theory -- Combining Face With Cultural Orientation -- Toward a Global Understanding of Conflict Management -- Summary and Research Applications -- Key Terms -- Case Study 6 The Trouble With Tourists -- 7.Persuasion -- Learning Objectives -- Persuasion Defined -- Elaboration Likelihood Model -- Slow and Steady: The Central Route to Persuasion -- Taking a Shortcut: The Peripheral Route to Persuasion -- Theory of Planned Behavior -- Theory of Reasoned Action -- Adding to the Theory -- Inoculation Theory -- Developing the Concept -- Narrative Paradigm -- Fisher's Narrative Assumptions -- Study in Contrasts: Comparing Narrative and Rational Paradigms -- Organizational Storytelling --

Contents note continued: Summary and Research Applications -- Key Terms -- Case Study 7 A Lack of Connection? -- 8.Group Communication -- Learning Objectives -- Group Communication Defined -- Functional Group Decision Making -- Groupthink -- Structuration Theory -- Assumptions of Structuration Theory -- Adaptive Structuration Theory -- Structuration and Group Decision Making -- Structuration and Virtual Teams -- Symbolic Convergence Theory -- Central Concepts of SCT -- Summary and Research Applications -- Key Terms -- Case Study 8 The Gifted Group -- 9.Organizational Communication -- Learning Objectives -- Organizational Communication Defined -- Systems Metaphor -- Organizational Culture -- Level 1 Artifacts -- Level 2 Values -- Level 3 Assumptions -- Organizational Assimilation -- Vocational Anticipatory Socialization -- Anticipatory Socialization -- Encounter -- Metamorphosis -- Organizational Identification and Control -- Identification -- Control -- Discipline --

Contents note continued: Organizing Theory -- Summary and Research Applications -- Key Terms -- Case Study 9 Losing Hope -- 10.Mediated Communication -- Learning Objectives -- What Is Social Media? -- Diffusion of Innovations -- Innovation Decision Process -- Why Some Innovations and Not Others? -- Time and Diffusion -- Social Network Analysis -- Network Properties -- Properties of Network Links -- Network Roles -- Implications for Understanding Social Media -- Media Richness Theory -- What Is a Rich Medium? -- How Ambiguous Is the Message? -- Uses and Gratifications Theory -- Why Do We Watch What We Watch? -- Summary and Research Applications -- Key Terms -- Case Study 10 Casino Controversy -- 11.Mass Communication -- Learning Objectives -- Characteristics of Mass Media -- Agenda-Setting Theory -- "Framing" the News -- Issues and Individuals Most Affected -- Cultivation Theory -- Starting With Violence -- What Effects? For Whom? -- How Else Is Reality Distorted? --

Contents note continued: How Does Cultivation Take Place and With What Effect? -- Social Cognitive Theory of Mass Communication -- Four Processes of Observational Learning -- Dual Paths of Influence -- Modeling and Media Violence -- Encoding/Decoding Theory -- Assumptions of Encoding/Decoding Theory -- "Reading" a Message -- Decoding Is the Central Process -- Oppositional Does Not Mean Against -- Summary and Research Applications -- Key Terms -- Case Study 11 Twerking for Attention -- 12.What Should a Communicator Do? -- Learning Objectives -- Conclusions About Communication -- Conclusions About Influences and Effects -- Cohesion, Connection, and In-Groups -- Context -- Expectations -- Face and Self Versus Other Orientation -- Individual Qualities -- Interest and Involvement -- Needs -- Power and Control -- Relationships -- Rewards -- Rules -- Social Networks -- Uncertainty and Ambiguity -- Values and Beliefs -- Returning to Communication Competence -- Summary --

Contents note continued: Case Study 12 Arguments at Amazing Adventures.