Part 1. From good to great procurement. Chapter 1. The drivers of sustainable procurement performance -- Chapter 2. The megatrends that impact competitive advantage -- Part 2. Responding to the megatrends of the next decade. Chapter 3. The great global rebalancing : building a dynamic sourcing footprint -- Chapter 4. The productivity imperative : orchestrating the end-to-end value chain -- Chapter 5. Big data and the global grid : procurement's new role in data-driven decision making -- Chapter 6. Volatility as the new normal : translating sourcing risk into competitive advantage -- Chapter 7. The new economic drivers : capturing the total impact of environmental, social, and regulatory factors -- Part 3. The road map to procurement 20/20. Chapter 8. Getting ready for real change : steps for starting the journey toward procurement 20/20 -- Chapter 9. Your agenda now.