Health unit coordinating -- Overview of health care today -- The nursing department and medical staff -- Communication devices and their uses -- Communication and interpersonal skills -- Workplace behavior -- Management techniques and problem-solving skills for health unit coordinating -- The patient's electronic medical record or chart -- Health unit coordinator role in processing of electronic, pre-printed, and handwritten doctors' orders -- Patient activity, patient positioning, and nursing observation orders -- Nursing intervention or treatment orders -- Nutritional care orders -- Medication orders -- Laboratory orders -- Diagnostic imaging orders -- Other diagnostic studies -- Treatment orders -- Miscellaneous orders -- Admission, preoperative, and postoperative procedures -- Discharge, transfer, and postmortem procedures -- Reports, infection control, emergencies, and special services -- Medical terminology, basic human structure, diseases, and disorders.