Measuring leadership development : quantify your program's impact and ROI on organizational performance
by
Phillips, Jack J., 1945-
Title
:
Measuring leadership development : quantify your program's impact and ROI on organizational performance
Author
:
Phillips, Jack J., 1945-
ISBN
:
9780071781206
Personal Author
:
Phillips, Jack J., 1945-
Publication Information
:
New York : McGraw-Hill, c2012.
Physical Description
:
xii, 335 p. : ill. ; 24 cm.
Contents
:
Leadership development has never been more critical -- Failure and success of leadership development -- Leadership development and the ROI methodology -- Business alignment and preparation for ROI analysis -- Data collection issues -- Isolating the effects of the program : tackling the attribution issue -- Converting data to money -- Leadership development costs and ROI -- Measuring intangibles -- Communicating and using evaluation data -- Taking a sensible approach to the ROI methodology -- Case study : ROI in business coaching (Nations Hotel Corporation) -- Case study : ROI in leadership development for cross-functional managers (Global Car Rental) -- Case study : measuring ROI in leadership development for production managers (Linear Network Systems).
Subject Term
:
Leadership.
Organizational effectiveness.
Rate of return.
Leadership -- Case studies.
Organizational effectiveness -- Case studies.
Rate of return -- Case studies.
Added Author
:
Phillips, Patti.
Ray, Rebecca.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168025748936 | 658.4092 P561M 2012 | 1 |