Distinctions between interviews and interrogations -- The importance of obtaining and evaluating factual information -- Privacy and the interview room -- Qualifications, attitude, and general conduct of the investigator -- Preparation and starting the interview -- Formulation of interview questions -- Behavior symptom analysis -- Behavior symptoms of truthful and untruthful subjects -- Overview and preparation for the Reid nine steps -- Step 1: direct, positive confrontation -- Step 2: theme development -- Step 3: handling denials -- Step 4: overcoming objections -- Step 5: procurement and retention of the suspect's attention -- Step 6: handling the suspect's passive mood -- Step 7: presenting an alternative question -- Step 8: having the suspect relate details of the offense -- Step 9: converting an oral confession into a written confession -- Interrogation and confession legal issues.