Foreword -- Introduction : when lightening strings -- Defining -- The hidden workforce -- Why talent goes untapped -- Blame the brain -- Mining and refining -- Organizational change: tapping the 70 percent -- The cultural catapult -- The serendipitous soft skills of tapped talent -- Personally sound : tapping into your talents -- Exemplifying -- The three R's : emerging from the hidden workforce -- Seeing solutions : the role of resourcefulness -- Failing forward : the role of resilience -- Standing firm : the role of resolve -- Tapped talent : putting purpose on the right path.