People skills
by
Thompson, Neil, 1955- author.
Title
:
People skills
Author
:
Thompson, Neil, 1955- author.
ISBN
:
9781137467553
Personal Author
:
Thompson, Neil, 1955- author.
Edition
:
4th edition.
Physical Description
:
xix, 303 pages ; 24 cm
Contents
:
Part 1. Personal Effectiveness. 1. Self-Awareness ; 2. Time Management ; 3. Stress Management ; 4. Information Management ; 5. Assertiveness ; 6. Beating The Bully ; 7. Using Supervision ; 8. Being Creative ; 9. Continuous Professional Development ; 10. Being Realistic And Resilient -- Part 2. Interaction Skills. 11. Valuing Diversity ; 12. Verbal Communication ; 13. Nonverbal Communication ; 14. Written Communication ; 15. Interviewing ; 16. Influencing Skills ; 17. Leadership ; 18. Handling Feelings ; 19. Managing Conflict ; 20. Multidisciplinary Working -- Part 3. Intervention Skills. 21. Anti-Discriminatory Practice ; 22. Being Systematic ; 23. Assessment ; 24. Planning ; 25. Decision Making ; 26. Managing Risk ; 27. Review And Evaluation ; 28. Ending ; 29. Responding To Trauma : Promoting Healing And Recovery ; 30. Reflective Practice
Abstract
:
"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"-- Provided by publisher.
Subject Term
:
Interpersonal relations.
Interpersonal communication.
Self-management (Psychology)
Problem solving.
Electronic Access
:
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168025795390 | 302 T474P 2015 | 1 |
