The markets, welfare and regulation -- Overview of the Consumer Protection Act -- The application and scope of the Consumer Protection Act -- The private law framework -- The public law framework -- General regulation of market practices -- Specific regulations of market practices -- Discriminatory practices in the consumer market -- Franchising -- Contracts -- The supply of goods and services -- Product liability and product safety -- The regulatory framework -- Consumer protection in the courts -- Residential tenants -- Life rights -- Housing consumers -- The elderly as consumers -- The structure of financial industry regulation.