The link between technological focus and innovative capacities / Adrian Mader, Christian Kunz, Andreas Ninck, Dominic Humi and Kim Oliver Tokarski -- Uptake of market induced innovation by upstream actors in Tanzania: experience of sunflower processor SMES / Felix Adamu Nandonde, Galinoma Lubava and Pamela John Liana -- Customer experience, technology and innovation : evidence from Georgian London and the Victorian Era / Aykut Berber -- Industrial resilience : reframing the role of innovation policies for regional development / Manuel Laranja -- Innovation knowledge management nexus / Neeta Baporikar -- Human capital accounting : a contribution to innovation management or a fairly tale? / Filomena Antunes Brás -- Beyond the 3C model in collaboration platforms : a preliminary analysis / Jorge da Silva Correia Neto, Jairo Simião Dornelas and Andrea Gomes Santos -- Emotion and work : an innovative relationship? / Ana Lúcia Rodrigues, Carolina Feliciana Machado and Ana Paula Ferreira.