Introduction : public records and good governance / James Lowry and Justus Wamukoya -- Anne thurston and record-keeping reform in commonwealth africa / Nathan Mnjama -- Developing training resources for records and archives management : balancing global needs with regional realities / Laura Millar -- Vital records : the importance of national archives and records administrations to governance and civil society in sierra leone / Sarah Demb -- The sierra leone teachers' records management improvement programme / Andrew Griffin and Muniru Kawa -- Record-keeping for good governance and accountability in the colonial office : an historical sketch / Mandy Banton -- The influence of the one party regime on archives in malawi, 1964 to 1994 / Paul Lihoma -- The impact of organisational culture on public sector records management reform / Peter Mazikana-- Preserving and accessing the south african truth and reconciliation commission records : challenges for the national archives / Lekoko Kenosi -- Audit and accountability in the government of ghana : a records management perspective / Pino Akotia -- Protection of rights and entitlements : the case of land records management in uganda / David Luyombya -- The importance of records in the right to information / Kelvin Smith -- Opening government : open data and access to information / James Lowry -- Digital records management and preservation -- Records management and governance in africa in the digital age / Justus Wamukoya -- The prerequisites for electronic records management in the developing world : lessons from yemen and kenya / Olav Hagen Sataslåtten -- Trusted digital repositories and developing nations / Anthea Seles -- Trust in records and data online / Luciana Duranti and Corinne Rogers-- Education in records and archives management : a view from london / Geoffrey Yeo, Elizabeth Shepherd and Andrew Flinn -- Acarm's position in the ever changing world of archives / Charles Farrugia -- Enhancing record-keeping capacity in developing countries : building the bridges / John McDonald.