Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks)
by
 
Kerpen, Dave.

Title
: 
Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks)

Author
: 
Kerpen, Dave.

ISBN
: 
9780071762342

Personal Author
: 
Kerpen, Dave.

Publication Information
: 
New York : McGraw-Hill, 2011.

Physical Description
: 
x, 260 p. : ill. ; 23 cm.

Subject Term
: 
Internet marketing.
 
Online social networks.
 
Social media -- Economic aspects.
 
Customer relations.
 
Branding (Marketing)


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168025776465658.872 K39L 20111