The Nature of Information Technology Projects -- Project Methodologies and Processes -- Measurable Organizational Value and the Business Case -- Project Planning: The Project Infrastructure -- Project Planning: Scope and the Work Breakdown Structure -- Project Planning: The Schedule and Budget -- Managing Project Risk -- Managing Project Stakeholders and Communication -- Managing Project Quality -- Leading the Project Team -- Managing Organizational Change, Resistance, and Conflict -- Project Completion -- Appendix: An Introduction to Function Point Analysis.