Role of housekeeping in hospitality operations -- Planning and organizing the housekeeping department -- Recruiting, selecting, hiring and orienting -- Training, scheduling, motivating and disciplining -- Managing inventories -- Controlling expenses -- Safety and security -- Managing an on-premises laundry -- Housekeeping chemicals and hazard communication responsibilities -- Guestroom cleaning -- Public area and other types of cleaning -- eilings, walls, furniture and fixtures -- Beds, linens and uniforms -- Carpets and floors -- Interior design.