Advanced Business Communication -- Information and Persuasion -- Advanced Visual Support -- The Process of Advanced Writing -- Writing Direct Messages -- Writing Indirect Messages -- Writing Situational Messages -- The Planning and Writing of Persuasive Proposals -- Report Writing: From Formal Documents to Short Summaries -- The Business Presentation -- Meeting Management -- Media Interviews -- Analyzing a Case and Writing a Case Report -- Discussing and Presenting a Case Study -- Resumes and Employment Letters -- The Job Interview -- Appendix A: A Formal Case: Accounting Procedures at Champion Marketing, Inc -- Appendix B: A Written Analysis of a Formal Case, Accounting Procedure at Champion Marketing, Inc -- Appendix C: Employment Worksheet -- Index.