The business environment -- Challenges in the business -- Adapting to challenges in the business environment -- Contemporary socio-economic issues -- Business sectors -- Benefits of a company over other forms of ownership -- Avenues of acquiring a business -- Creative thinking and problem solving -- Stress, crisis and change management -- From business plan to action plan -- Starting up a business Professionalism and ethics -- Presentation of business information -- Entrepreneurial qualities and success factors -- Citizenship roles and responsibilities -- The marketing function -- The production function -- Team dynamics and conflict management -- Introduction to human resources.