Micro-environment, business functions and quality -- Market environment -- Macro-environment -- Relationships between the micro-, market and macro-environments -- Business sectors -- Contemporary socio-economic issues -- Social responsibility -- Entrpreneurial qualities -- Forms of ownership -- Creative thinking and problem solving -- Business opportunities and related factors -- Factors that impact on business location decisions -- Contracts -- Presenting business information -- Business plan -- Self-management in a business context -- Achieving business objectives through relationships and team performance -- Exam practice -- End-of-year examination .