Managing conflict at work! the art of communication
by
 
Wilson, Jack.

Title
Managing conflict at work! the art of communication

Author
Wilson, Jack.

ISBN
9781556238901

Publication Information
Chicago : Jack Wilson and Associates, 2001.

Physical Description
1 DVD, 1 CD, 1 book (xv, 87 p. : ill. ; 26 cm.) ; in container 33 x 26 x 5 cm.

General Note
Based on the book Managing conflict at work by Jim Murphy.

Abstract
Conflict is a natural part of today's constantly changing business environment. This program shows how to turn conflict and other forms of workplace disagreement into opportunities for improvement.

Subject Term
Conflict management.
 
Interpersonal communication.
 
Supervision of employees.

Added Author
Wilson, Jack.
 
Brown, Rick.
 
O'Dowd, Mary.
 
Murphy, Jim, 1944-. Managing conflict at work.

Added Corporate Author
Jack Wilson and Associates.
 
JWA Video (Firm)


LibraryMaterial TypeItem BarcodeShelf NumberCopyStatus
IIEMSAAudio-visual equipment33168025411386650.13 W749M 20011On-Shelf Student