How to handle difficult people. Volume 1., The differences in people.

Title
: 
How to handle difficult people. Volume 1., The differences in people.

Publication Information
: 
[Chicago, Ill.] : Jack Wilson & Associates, c1992.

Physical Description
: 
1 videocassettes (VHS) (ca. 55 min.) : sd., col. ; 1/2 in. + 1 booklet.

Series
: 
Communication series

Series Title
: 
Communication series

General Note
: 
PAL recording format.

Abstract
: 
How individuals react to circumstances at work usually is influenced by their perception of the situation. This video begins with understanding how different personalities interact with each other, and explores the concept of "different" vs "difficult" behaviour.

Subject Term
: 
Interpersonal conflict.
 
Interpersonal relations.
 
Conflict management.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
CataloguingUnknown58748-1001NO CONFIGURATION1