The art of client service
by
 
Solomon, Robert.

Title
: 
The art of client service

Author
: 
Solomon, Robert.

ISBN
: 
9781427796714

Personal Author
: 
Solomon, Robert.

Edition
: 
Rev. and updated ed.

Publication Information
: 
New York : Kaplan, c2008.

Physical Description
: 
xxviii, 180 pages : illustrations ; 20 cm.

General Note
: 
Includes index.

Subject Term
: 
Customer services.
 
Advertising.
 
Marketing.
 
Advertising. (OCoLC)fst00797511
 
Customer services. (OCoLC)fst00885545
 
Marketing. (OCoLC)fst01010167

Electronic Access
: 
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html
 
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
VEGA Cape TownRecommended Books000035371658.812 SOL1
VEGA Cape TownGeneral Books000035372658.812 SOL2
VEGA DurbanGeneral Books000013673658.812 SOL1