Introduction to human resource management -- Human resource management and employment equity -- The manager's role in strategic human resource management -- Job analysis -- Personnel planning and recruiting -- Employee testing and selection -- Interviewing candidates -- Training and developing employees -- Performance management and appraisal -- Coaching, careers and talent management -- Establishing strategic pay plans -- Pay for performance and financial incentives -- Benefits and services -- Ethics, justice and fair treatment in human resource management -- Labour relations and collective bargaining -- Employee safety and health -- Trends and the future of human resource management.