Administrative management
by
 
Ferreira, E. J. (Edmund John), editor.

Title
Administrative management

Author
Ferreira, E. J. (Edmund John), editor.

ISBN
9781485102090

Edition
Third edition.

Physical Description
ix, 484 pages : illustrations ; 25 cm

Contents
Introduction to the field of administrative management -- The role of administrative management within an organisation -- Information systems -- Information and knowledge management -- The administrative support function -- The basics of communication -- Written communication -- Electronic communication -- How to conduct effective meetings -- The office -- Office design and layout -- The office environment -- The virtual workplace -- Quality administrative management -- Productivity, workflow and office procedures in the administrative office -- The role of information systems -- Management in the administrative environment -- Planning and time management -- Organising in the administrative function -- Leading in the administrative function -- Controlling office activities -- Problem-solving and decision-making -- Managing cultural diversity -- Business ethics -- Risk and safety management for the administrative manager.

Subject Term
Office management.
 
Business -- Data processing.
 
Office practice -- Management.
 
Office equipment and supplies.
 
Office practice -- Automation.
 
Information storage and retrieval systems -- Business.

Added Author
Ferreira, E. J. (Edmund John),
 
Erasmus, A. W. (Annatjie W.),
 
Groenewald, D. (Darelle),

Electronic Access
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=706993


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