3 Results Found
000IIE
1.
by
Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019120.html
Format:
Books
Publication Date
2007 2006
Excerpt:
Service industries -- Information technology -- Quality control.
2.
by
Sarkar, Debashis.
Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Quality control.
3.
by
Milakovich, Michael E.
Publisher description http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html
Format:
Books
Publication Date
2006 2005
Excerpt:
Improving service quality in the global economy : achieving high performance in public and private