by
Cant, M. C. (Michael Colin), 1957- editor.
Format:
Books
Publication Date
2024
Excerpt:
communication management -- Digital marketing -- Customer value and retention -- People, processes and physical
by
Coyle, John J. (John Joseph), 1935- author.
Format:
Books
Publication Date
2017
Excerpt:
-Commerce Order Fulfillment Strategies -- 8-5.Customer Service -- 8-5-1.The Logistics/Marketing Interface -- 8-5-2
by
Hartzer, Tegan
Format:
Manuscript
Publication Date
2017
Excerpt:
Brand customer service -- Research
by
Landsberg, Calvin.
Format:
Manuscript
Publication Date
2016
Excerpt:
The relationship between service qualities and customer loyalty on aa e-commerce website amongst
by
Stevens, Kim.
Format:
Manuscript
Publication Date
2016
Excerpt:
A triangulation study by means of an online survey identifying how customer service instils
by
Kotler, Philip, 1931-
Format:
Books
Publication Date
2013
Excerpt:
a customer-driven strategy. Market segmentation, targeting and positioning -- Products and services
by
McDaniel, Carl, Jr., 1941-
Format:
Books
Publication Date
2011
Excerpt:
marketing -- Segmenting and targeting markets -- Decision support systems and marketing research -- Product
by
Lancaster, Geoffrey, 1938-
Format:
Books
Publication Date
2011
Excerpt:
strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not
by
Delahaye Paine, Katie, 1952-
Format:
Books
Publication Date
2011
Excerpt:
Customer services -- Research.
by
Morrison, Alastair M.
Format:
Books
Publication Date
2010
Excerpt:
Food service -- Marketing.
by
Kotler, Philip.
Format:
Books
Publication Date
2009
Excerpt:
customers -- Creating customer value, satisfation, and loyalty -- Analyzing consumer & business markets
by
Baron, Steve (J. Steve)
Format:
Books
Publication Date
2009
Excerpt:
Services marketing : text and cases. Baron, Steve (J. Steve)
by
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:
Books
Publication Date
2007
Excerpt:
Performance Research Associates' Delivering knock your socks off service.
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format:
Books
Publication Date
2006
Excerpt:
Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction
by
Jobber, David, 1947-
Format:
Books
Publication Date
2006
Excerpt:
positioning. -- 6. Product and brand management. -- 7. Services marketing management. -- 8. Pricing strategy
by
Fogli, Lawrence.
Format:
Books
Publication Date
2006
Excerpt:
Customer service delivery : research and best practices / Fogli, Lawrence.
by
Lamb, Charles W.
Format:
Books
Publication Date
2006 2005
Excerpt:
-- Decision support systems and marketing research -- Product decisions -- Product concepts -- Developing and
by
Peake, Ken.
Table of contents http://www.loc.gov/catdir/toc/ecip056/2005001517.html
Format:
Books
Publication Date
2005
Excerpt:
Clinical and research uses of an adolescent mental health intake questionnaire : what kids need to
by
Turban, Efraim.
Format:
Books
Publication Date
2004
Excerpt:
electronic commerce : products and services -- 4. Consumer behavior, online market research, and customer
by
Zemke, Ron.
Format:
Books
Publication Date
2003
Excerpt:
Performance Research Associates' Delivering knock your socks off service. Zemke, Ron.
by
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format:
Books
Publication Date
2002
Excerpt:
Food service -- Marketing.
by
Deitel, Harvey M., 1945-
Format:
Books
Publication Date
2001
Excerpt:
Models Getting a Loan Online Recruiting on the Web Online News Services Online Travel Services Online
by
Kotler, Philip.
Format:
Electronic Resources
Publication Date
2001
Excerpt:
-- Developing marketing opportunities and strategies. Marketing research and information systems -- Consumer
by
Brierty, Edward G., 1925-
Format:
Books
Publication Date
1998
Excerpt:
Market Research -- Ch. 7. Demand Analysis and Sales Forecasting -- Ch. 8. Market Segmentation, Targeting
by
Brophy, Peter, 1950-
Format:
Books
Publication Date
1996
Excerpt:
Information services -- Great Britain -- Administration.