by
Caldwell, Sheri.
Format:
Books
Publication Date
2009
Excerpt:
Customer services -- Psychological aspects.
by
Gallagher, Richard S.
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Psychological aspects.
by
Carbone, Lewis P.
Format:
Books
Publication Date
2004
Excerpt:
Consumer behavior -- Psychological aspects.