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The virtual reference desk : creating a reference future
by
Lankes, R. David, 1970-
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Publication Date
2006
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The virtual reference desk : creating a reference future / Lankes, R. David, 1970-
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Digital reference service in the new millennium : planning, management, and evaluation
by
Lankes, R. David, 1970-
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Publication Date
2000
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Lankes, R. David, 1970-
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