by 
 Oakland, John S.
Format: 
Books
Publication Date 
 2000
Excerpt: 
Total quality management : text with cases / Oakland, John S.
by 
 Oakland, John S.
Format: 
Books
Publication Date 
 1993
Excerpt: 
Total quality management : the route to improving performance. Oakland, John S.
by 
 Mühlemann, Alan.
Format: 
Books
Publication Date 
 1992
Excerpt: 
Oakland, John S.