by
Schonberger, Richard.
Table of contents http://www.gbv.de/dms/hbz/toc/ht003948133.PDF
Format:
Books
Publication Date
1991
Excerpt:
Operations management : improving customer service / Schonberger, Richard.
by
Schonberger, Richard.
Table of contents only http://www.loc.gov/catdir/toc/ecip0719/2007022155.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html
Format:
Books
Publication Date
2008
Excerpt:
Best practices in lean six sigma process improvement : a deeper look / Schonberger, Richard.