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00000000000000000000000000000000000000000000000000000000000000000000000000IIE
Print
by 
Raynor, William J., Jr.
Format: 
Books
Publication Date 
1999
Excerpt: 
Amacom.
Available: Copies:
2. 
Cover image for The AMA dictionary of business and management
by 
Kurian, George Thomas.
Format: 
Books
Publication Date 
2013
Excerpt: 
Amacom,
Available: Copies:
4. 
Cover image for The AMA handbook of public relations
by 
Dilenschneider, Robert L.
Format: 
Books
Publication Date 
2010
Excerpt: 
AMACOM/American Management Association,
Available: Copies:
by 
Goldsmith, Marshall.
Format: 
Books
Publication Date 
2010
Excerpt: 
AMACOM ; McGraw-Hill [distributor],
Available: Copies:
6. 
Cover image for Punctuation at work : simple principles for achieving clarity and good style
by 
Lauchman, Richard.
Format: 
Books
Publication Date 
2010
Excerpt: 
AMACOM ; McGraw-Hill [distributor],
Available: Copies:
by 
Katcher, Bruce Leslie, 1953-
Format: 
Books
Publication Date 
2010
Excerpt: 
AMACOM,
Available: Copies:
8. 
Cover image for Just listen : discover the secret to getting through to absolutely everyone
by 
Goulston, Mark.
Format: 
Books
Publication Date 
2009
Excerpt: 
AMACOM ; McGraw-Hill [distributor],
Available: Copies:
10. 
Cover image for Persuasion IQ : the 10 skills you need to get exactly what you want
by 
Mortensen, Kurt W.
Format: 
Books
Publication Date 
2008
Excerpt: 
AMACOM/American Management Association,
Available: Copies:
11. 
Cover image for A manager's guide to coaching : simple and effective ways to get the best out of your employees
by 
Emerson, Brian, 1967-
Format: 
Books
Publication Date 
2008
Excerpt: 
AMACOM/American Management Association,
Available: Copies:
by 
Sandler, Len, 1946-
Format: 
Books
Publication Date 
2008
Excerpt: 
AMACOM, American Management Association,
Available: Copies:
by 
Lynn, Adele B.
Format: 
Books
Publication Date 
2008
Excerpt: 
AMACOM/American Management Association ; SHRM,
Available: Copies:
14. 
Cover image for The language of success : business writing that informs, persuades, and gets results
by 
Sant, Tom.
Format: 
Books
Publication Date 
2008
Excerpt: 
Amacom,
Available: Copies:
15. 
Cover image for A manager's guide to improving workplace performance
by 
Chevalier, Roger, 1946-
Format: 
Books
Publication Date 
2007
Excerpt: 
AMACOM,
Available: Copies:
16. 
Cover image for 101 strategies for recruiting success : where, when, and how to find the right people every time
by 
Pritchard, Christopher W., 1954-
Format: 
Books
Publication Date 
2007
Excerpt: 
AMACOM (American Management Association),
Available: Copies:
17. 
Cover image for Coaching for emotional intelligence : the secret to developing the star potential in your employees
by 
Wall, Bob (Bob Lee)
Format: 
Books
Publication Date 
2007
Excerpt: 
Amacom,
Available: Copies:
19. 
Cover image for Delivering knock your socks off service
by 
Performance Associates, Inc.
Format: 
Books
Publication Date 
2007
Excerpt: 
AMACOM, American Management Association,
Available: Copies:
20. 
Cover image for Whoever tells the best story wins how to use your own stories to communicate with power and impact
by 
Simmons, Annette.
Format: 
Electronic Resources
Publication Date 
2007
Excerpt: 
AMACOM,
Available: Copies:
22. 
Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service
by 
Gallagher, Richard S.
Format: 
Books
Publication Date 
2006
Excerpt: 
AMACOM,
Available: Copies:
23. 
Cover image for The innovation killer : how what we know limits what we can imagine... and what smart companies are doing about it
by 
Rabe, Cynthia Barton.
Format: 
Books
Publication Date 
2006
Excerpt: 
Amacom,
Available: Copies:
24. 
Cover image for The leader's tool kit : hundreds of tips and techniques for developing the skills you need
by 
Charney, Cyril.
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
AMACOM,
Available: Copies:
25. 
Cover image for Leverage : how to get it and how to keep it in any negotiation
by 
Volkema, Roger J.
Format: 
Books
Publication Date 
2006
Excerpt: 
AMACOM,
Available: Copies:
by 
Tomasko, Robert M.
Format: 
Books
Publication Date 
2006
Excerpt: 
AMACOM,
Available: Copies:
28. 
by 
Post, Karen
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM
Available: Copies:
by 
Mathieson, Rick
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM
Available: Copies:
30. 
Cover image for The virtual handshake : opening doors and closing deals with online social networking
by 
Teten, David.
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM,
Available: Copies:
31. 
Cover image for Business under fire : how Israeli companies are succeeding in the face of terror--and what we can learn from them
by 
Carrison, Dan.
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM, American Management Association,
Available: Copies:
32. 
Cover image for The loyalty advantage : essential steps to energize your company, your customers, your brand
by 
Durkin, Dianne M., 1947-
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM, American Management Association,
Available: Copies:
34. 
Cover image for Brain tattoos : creating unique brands that stick in your customers' minds
by 
Post, Karen.
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM,
Available: Copies:
36. 
Cover image for Soldier, statesman, peacemaker : leadership lessons from George C. Marshall
by 
Uldrich, Jack, 1964-
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM,
Available: Copies:
by 
Canterucci, Jim.
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM/American Management Association,
Available: Copies:
38. 
Cover image for The trainer's tool kit
by 
Charney, Cyril.
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM,
Available: Copies:
by 
Haber, Jeffry R.
Format: 
Books
Publication Date 
2004
Excerpt: 
AMACOM
Available: Copies:
41. 
Cover image for The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena
by 
Bacon, Terry R.
Format: 
Books
Publication Date 
2004
Excerpt: 
AMACOM,
Available: Copies:
43. 
Cover image for The HR answer book : an indispensable guide for managers and human resources professionals
by 
Smith, Shawn A., 1958-
Format: 
Books
Publication Date 
2004
Excerpt: 
AMACOM, American Management Association,
Available: Copies:
by 
McConnell, John H.
Format: 
Books
Publication Date 
2003
Excerpt: 
AMACOM
Available: Copies:
by 
Lane, Frederick S Lane
Format: 
Books
Publication Date 
2003
Excerpt: 
AMACOM
Available: Copies:
by 
Hiam, Alexander.
Format: 
Books
Publication Date 
2003
Excerpt: 
AMACOM, American Management Association,
Available: Copies:
48. 
Cover image for The AMA handbook of e-learning : effective design, implementation, and technology solutions
by 
Piskurich, George M.
Format: 
Books
Publication Date 
2003
Excerpt: 
AMACOM,
Available: Copies:
49. 
Cover image for How to manage training : a guide to design and delivery for high performance
by 
Nilson, Carolyn D.
Format: 
Books
Publication Date 
2003
Excerpt: 
AMACOM,
Available: Copies:
by 
Stone, Florence M.
Format: 
Books
Publication Date 
2003
Excerpt: 
AMACOM ; McGraw-Hill,
Available: Copies:
by 
Zemke, Ron
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM
Available: Copies:
by 
Sloman, Martyn
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM
Available: Copies:
by 
Schweitzer, Douglas
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM
Available: Copies:
55. 
Cover image for Internet security made easy : a plain-English guide to protecting yourself and your company online
by 
Schweitzer, Douglas.
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM,
Available: Copies:
56. 
Cover image for The e-learning revolution : how technology is driving a new training paradigm
by 
Sloman, Martyn.
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM,
Available: Copies:
57. 
Cover image for Fundamentals of project management : developing core competencies to help outperform the competition
by 
Lewis, James P., 1941-
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM,
Available: Copies:
58. 
Cover image for The business of innovation : managing the corporate imagination for maximum results
by 
Bean, Roger, 1946-
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM,
Available: Copies:
by 
Crittendon, Robert.
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM,
Available: Copies:
by 
Lewis,James P
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM
Available: Copies:
62. 
by 
De Kare-Silver, M.
Format: 
Books
Publication Date 
2001
Excerpt: 
AMACOM
Available: Copies:
by 
Luther, William M.
Format: 
Books
Publication Date 
2001
Excerpt: 
AMACOM
Available: Copies:
64. 
Cover image for Seven power strategies for building customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2001
Excerpt: 
AMACOM,
Available: Copies:
65. 
Cover image for Handbook of computer troubleshooting
by 
Byrd, Michael, 1969-
Format: 
Books
Publication Date 
2001
Excerpt: 
Glenlake ; Amacom,
Available: Copies:
66. 
Cover image for The secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth
by 
Silverman, George, 1942-
Format: 
Books
Publication Date 
2001
Excerpt: 
AMACOM,
Available: Copies:
67. 
Cover image for How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships
by 
Snyder, David P.
Format: 
Books
Publication Date 
2001
Excerpt: 
AMACOM,
Available: Copies:
by 
Galbraith, Jay R.
Format: 
Books
Publication Date 
2001
Excerpt: 
AMACOM,
Available: Copies:
69. 
Cover image for E-shock : the new rules-Internet strategies for retailers and manufacturers
by 
De Kare-Silver, Michael.
Format: 
Books
Publication Date 
2001
Excerpt: 
AMACOM,
Available: Copies:
71. 
Cover image for Turning training into learning : how to design and deliver programs that get results
by 
Furjanic, Sheila W.
Format: 
Books
Publication Date 
2000
Excerpt: 
AMACOM,
Available: Copies:
72. 
Cover image for The computer desktop encyclopedia
by 
Freedman, Alan, 1942-
Format: 
Books
Publication Date 
1999
Excerpt: 
AMACOM,
Available: Copies:
73. 
Cover image for The international dictionary of data communications
by 
Saigh, Robert A.
Format: 
Electronic Resources
Publication Date 
1998
Excerpt: 
Amacom,
Available: Copies:
74. 
Cover image for Keeping the team going : a tool kit to renew & refuel your workplace teams
by 
Mackin, Deborah.
Format: 
Books
Publication Date 
1996
Excerpt: 
AMACOM,
Available: Copies:
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