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1. 
Cover image for Customer service from the inside out made easy
Customer service from the inside out made easy
Customer service from the inside out made easy
by 
Levesque, Paul, 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005032807.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Handbooks, manuals, etc.
Available: Copies:
2. 
Cover image for The firm of the future : a guide for accountants, lawyers, and other professional services
The firm of the future : a guide for accountants, lawyers, and other professional services
by 
Dunn, Paul.
Table of contents http://www.loc.gov/catdir/toc/wiley031/2002153131.html
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153131.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations -- Handbooks, manuals, etc.
Available: Copies:
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