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1. 
Cover image for Services marketing : integrating customer focus across the firm
Services marketing : integrating customer focus across the firm
by 
Zeithaml, Valarie A.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html
Format: 
Books
Publication Date 
2024 2013
Excerpt: 
Gremler, Dwayne D.
Available: Copies:
2. 
Cover image for Services marketing.
Services marketing.
by 
Zeithaml, Valarie A.
Format: 
Books
Publication Date 
2008
Excerpt: 
Gremler, Dwayne D.
Available: Copies:
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