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1. 
Cover image for Effective leadership : theory, cases, and applications
Effective leadership : theory, cases, and applications
by 
Humphrey, Ronald H.
Format: 
Books
Publication Date 
2014
Excerpt: 
Effective leadership : theory, cases, and applications / Humphrey, Ronald H.
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2. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
Labor: Looking Back Nearly 20 Years / Ronald H. Humphrey -- Emotional Labor Across Five Levels of
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