Assessing business excellence : a guide to self-assessment.

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Title:

Assessing business excellence : a guide to self-assessment.

Author:

Porter, L. J. Porter, Leslie J.

ISBN:

9780750639859

Edition:

Paperback edition.

Publication Information:

Oxford : Butterworth-Heinemann, 1998.

Physical Description:

x, 289 s.

Series:

Management

Subject Term:

Kvalitetsledelse.

Kvalitetskontrol.

Total quality management.

Konkurrenceevne.

Added Author:

Porter, L. J. Porter, Leslie J.

Tanner, S. J. Tanner, Steve J.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... IIEMSA	General Books	33168025417201	658.56 P846A 1998	1	Searching... Unknown

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Summary

Summary

Intended for the practitioners who seek to use total quality management to improve their organizations effectiveness, efficiency and responsiveness, this title uses quality award criteria to explore the concepts of business excellence and self-assessment. It presents a strategic framework for business excellence and total quality management,

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