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1. 
Cover image for Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
by 
El-Shamy, Susan.
Table of contents http://www.loc.gov/catdir/toc/ecip0511/2005011539.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Role playing -- Problems, exercises, etc.
Available: Copies:
2. 
Cover image for Developing management skills for Europe
Developing management skills for Europe
Developing management skills for Europe
by 
Whetten, David A. (David Allred)
Format: 
Books
Publication Date 
1994
Excerpt: 
Management -- Problems, exercises, etc.
Available: Copies:
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