by
Zeithaml, Valarie A.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html
Format:
Books
Publication Date
2024 2013
Excerpt:
Service industries -- Marketing.
by
Bordoloi, Sanjeev, author.
Format:
Books
Publication Date
2023
Excerpt:
Service industries -- Management.
by
Jooste, Susina, editor
Format:
Books
Publication Date
2022
Excerpt:
Food service management.
by
Berndt, A. (Adele), 1966- editor.
Format:
Books
Publication Date
2022
Excerpt:
Service industries -- South Africa -- Marketing.
by
Johnston, Robert, 1953- author.
Format:
Books
Publication Date
2021
Excerpt:
Service operations management : improving service delivery / Johnston, Robert, 1953- author.
by
Berndt, A. (Adele), 1966- editor.
Format:
Books
Publication Date
2018
Excerpt:
Service industries -- South Africa -- Marketing.
by
Bryson, J. R., 1963- editor.
Format:
Books
Publication Date
2015
Excerpt:
The handbook of service business : management, marketing, innovation and internationalisation /
by
Jordaan, Yolanda.
Format:
Books
Publication Date
2015
Excerpt:
Service industries.
by
Fisk, Raymond P.
Format:
Books
Publication Date
2014
Excerpt:
Service industries -- Management.
by
Looy, Bart van.
Format:
Books
Publication Date
2013 2011
Excerpt:
Service industries -- Management.
by
Stickdorn, Marc, author.
Format:
Books
Publication Date
2011
Excerpt:
Service industries -- Management.
by
Lovelock, Christopher H.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format:
Books
Publication Date
2011
Excerpt:
Service industries -- Marketing.
by
Fay, John, 1934-
Format:
Books
Publication Date
2011
Excerpt:
Contemporary security management / Fay, John, 1934-
by
Mullins, John W. (John Walker)
Format:
Books
Publication Date
2010
Excerpt:
Marketing management : a strategic decision-making approach / Mullins, John W. (John Walker)
by
Boshoff, Christo.
Format:
Books
Publication Date
2009
Excerpt:
Service industries -- South Africa -- Marketing.
by
Wileman, Andrew.
Format:
Books
Publication Date
2008
Excerpt:
Service industries -- Cost control.
by
Lovelock, Christopher H.
Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format:
Books
Publication Date
2007
Excerpt:
Service industries -- Marketing.
by
Grèonroos, Christian, 1947-
Table of contents only http://www.loc.gov/catdir/toc/ecip071/2006030743.html
Format:
Books
Publication Date
2007
Excerpt:
Service management and marketing : customer management in service competition / Grèonroos
by
Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019120.html
Format:
Books
Publication Date
2007 2006
Excerpt:
Service industries -- Information technology -- Quality control.
by
Sarkar, Debashis.
Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Management.
by
Miozzo, Marcela, 1963-
Format:
Books
Publication Date
2006
Excerpt:
Service industries.
by
Milakovich, Michael E.
Publisher description http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html
Format:
Books
Publication Date
2006 2005
Excerpt:
Service industries -- Management.
by
Sherman, H. David.
Format:
Books
Publication Date
2006
Excerpt:
Service productivity management : improving service performance using Data Envelopment Analysis
by
Kasper, Hans.
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005034528.html
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Marketing -- Management.
by
Mudie, Peter.
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Management.
by
Fitzsimmons, James A.
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Management.
by
Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019119.html
Format:
Books
Publication Date
2006
Excerpt:
Information quality management : theory and applications / Al-Hakim, Latif, 1946-
by
Teboul, James
Format:
Regular print
Publication Date
2006
Excerpt:
Service industries -- Management
by
Hollins, Bill.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Management.
by
Baschab, John, 1968-
Publisher description http://www.loc.gov/catdir/description/wiley042/2004011607.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2004011607.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2004011607.html
Format:
Books
Publication Date
2005
Excerpt:
Service industries -- Management.
by
Johnston, Robert.
Format:
Books
Publication Date
2005
Excerpt:
Service operations management : improving service delivery / Johnston, Robert.
by
Rayport, Jeffrey F.
Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html
Format:
Books
Publication Date
2005
Excerpt:
Service industries -- Technological innovations -- Management.
by
Jordaan, Yolanda.
Format:
Books
Publication Date
2004
Excerpt:
Service industries.
by
Lucas, Rosemary.
Table of contents http://catdir.loc.gov/catdir/toc/ecip046/2003014694.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html
Format:
Books
Publication Date
2004
Excerpt:
Employment relations in the hospitality and tourism industries / Lucas, Rosemary.
by
Wright, J. Nevan.
Format:
Books
Publication Date
2004
Excerpt:
Service industries -- Management.
by
Lovelock, Christopher H.
Format:
Books
Publication Date
2002
Excerpt:
Service industries -- United States -- Management.
by
Lloyd, Vernon.
Format:
Books
Publication Date
2002
Excerpt:
Service industries -- Information technology -- Management.
by
Palmer, Adrian, 1955-
Format:
Books
Publication Date
2001
Excerpt:
Service industries -- Marketing.
by
Mbigi, Lovemore.
Format:
Books
Publication Date
2000
Excerpt:
organizations ; A comprehensive framework for implementing best operating practices in manufacturing industries.
by
Brophy, Peter, 1950-
Format:
Books
Publication Date
1996
Excerpt:
Quality management for information and library managers / Brophy, Peter, 1950-
by
Youell, Ray.
Format:
Books
Publication Date
1995
Excerpt:
customer service in leisure and tourism Event management.
by
Sletten, Eric, 1954-
Format:
Books
Publication Date
1994
Excerpt:
Service industries Foreign trade
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