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1. 
Cover image for Digital marketing analytics : making sense of consumer data in a digital world
Digital marketing analytics : making sense of consumer data in a digital world
by 
Hemann, Chuck, author.
Format: 
Books
Publication Date 
2018
Excerpt: 
analytics to inform marketing programs -- Improving customer service -- Using digital analytics to
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2. 
Cover image for How customer service impacts brand loyalty in the Durban privately owned restaurant industry
How customer service impacts brand loyalty in the Durban privately owned restaurant industry
How customer service impacts brand loyalty in the Durban privately owned restaurant industry
by 
Hartzer, Tegan
Format: 
Manuscript
Publication Date 
2017
Excerpt: 
Brand customer service -- Research
Available: Copies:
3. 
Cover image for Handbook of marketing research methodologies for hospitality and tourism
Handbook of marketing research methodologies for hospitality and tourism
by 
Nykiel, Ronald A.
Related electronic resource
Table of contents only http://www.loc.gov/catdir/toc/ecip072/2006034083.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Handbook of marketing research methodologies for hospitality and tourism / Nykiel, Ronald A.
Available: Copies:
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