2 Results Found
00IIE
1.
by
Heskett, John.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0640/2005281069-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1406/2005281069-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0640/2005281069-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1406/2005281069-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0640/2005281069-d.html
Format:
Books
Publication Date
2005
Excerpt:
Design : a very short introduction / Heskett, John.
2.
Format:
Books
Publication Date
1994
Excerpt:
Preface / John E. Martin -- Lessons in the Service Sector / James L. Heskett -- Service Companies
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