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1.
Customer relationship management : concepts and tools
by
Buttle, Francis.
Format:
Books
Publication Date
2004
Excerpt:
Klantenservice.
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2.
Advances in relationship marketing
Advances in relationship marketing
by
Payne, Adrian.
Inhaltsverzeichnis
Table of contents
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format:
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Publication Date
1995
Excerpt:
Klantenservice.
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