by 
 Hill, Nigel, 1952-
Format: 
Books
Publication Date 
 2006
Excerpt: 
Handbook of customer satisfaction and loyalty measurement / Hill, Nigel, 1952-
by 
 Jacka, J. Mike.
Format: 
Books
Publication Date 
 2009
Excerpt: 
Business process mapping : improving customer satisfaction. Workbook / Jacka, J. Mike.
by 
 Oliver, Richard L., 1945-2016.
 Table of contents http://catdir.loc.gov/catdir/toc/mh022/96017899.html
Publisher description http://catdir.loc.gov/catdir/description/mh022/96017899.html
Inhaltsverzeichnis Satisfaction
Publisher description http://catdir.loc.gov/catdir/description/mh022/96017899.html
Inhaltsverzeichnis Satisfaction
Format: 
Books
Publication Date 
 1997
Excerpt: 
Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.
by 
 Oliver, Richard L
Format: 
Books
Publication Date 
 1996
Excerpt: 
Satisfaction: a behavioral perspective on the consumer Oliver, Richard L
by 
 Szwarc, Paul.
Format: 
Books
Publication Date 
 2005
Excerpt: 
Researching customer satisfaction & loyalty : how to find out what people really think / Szwarc
6. 
by 
 Peterson, Tshepo.
Format: 
Manuscript
Publication Date 
 2025 2024 2023 2022 2021
Excerpt: 
The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath
by 
 Rao, Ajit, 1962-
Format: 
Books
Publication Date 
 2012
Excerpt: 
The little book of big customer satisfaction measurement / Rao, Ajit, 1962-
by 
 Hiestermann, Kerry.
Format: 
Manuscript
Publication Date 
 2008
Excerpt: 
Reward and recognition enhances employee engagement, creating improved customer satisfaction and
by 
 Paruk, Tasneem.
Format: 
Manuscript
Publication Date 
 2007
Excerpt: 
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in
by 
 Bataille, Gretchen M., 1944-
 Table of contents only http://www.loc.gov/catdir/toc/ecip0613/2006014287.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Faculty career paths : multiple routes to academic success and satisfaction / Bataille, Gretchen M
by 
 Frisch, Michael (Michael B.)
 Publisher description http://www.loc.gov/catdir/enhancements/fy0626/2005056963-d.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Quality of life therapy : applying a life satisfaction approach to positive psychology and
by 
 Howarth, Christine.
Format: 
Books
Publication Date 
 1984
Excerpt: 
The way people work : job satisfaction and the challenge of change / Howarth, Christine.
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